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Detect customers who haven't booked in N months and run multi-touch sequences across voice, SMS and email — until they re-engage or opt out.
"Hey Marc — it's been 14 months since your last tune-up. Want me to grab a slot?"
Trilingual voice agent calls if SMS goes unanswered. Offers two specific slots.
Final touch with a $25 loyalty discount. Logged as fulfilled — no further outreach.
Booking syncs to your CRM. Or the customer is marked "rested for 12 months".
Configurable per service type — 6 months for HVAC tune-ups, 24 months for major plumbing.
SMS-first for younger customers, voice-first for older. We test and report.
A "no" sticks for 12 months by default. Configurable per channel.
Optional discount escalation — none → $25 → free assessment.
No outreach during dinner, statutory holidays, or the customer's set quiet window.
Set a target re-book rate; we tune scripts and pacing to hit it.
Free for 90 days. Direct line to the founders. Help shape the platform.