Accessibility Statement
AODA · WCAG 2.1 AA · TTY/TDD relay · configurable speech rate · plain-language mode.
Last updated: 2026-04-26
Working draft
Kolekt is in private beta. This document is a working draft and will be reviewed by Growthify Ltd's legal counsel before any customer data is collected. Operators considering Kolekt for regulated workloads should request the executed version when it issues.
Our commitment
Kolekt is committed to accessibility under the Accessibility for Ontarians with Disabilities Act (AODA), the Accessible Canada Act, and WCAG 2.1 Level AA. Our voice service is available to callers using TTY, voice relay, and assistive technologies.
Web accessibility
kolektpro.com targets WCAG 2.1 AA. Known gaps as of April 2026: some data-dense dashboard tables exceed 4.5:1 contrast in dimmer states (remediated by alternate high-contrast theme available in Settings). Audited annually by Inclusive Design Research Centre methodology.
Voice service accessibility
- TTY / TDD relay supported via carrier
- Configurable speech rate (-30% to +30%)
- Optional human-handoff trigger phrase
- No time-out on caller responses
- Plain-language mode for cognitive accessibility
Feedback
Accessibility feedback: accessibility@kolektpro.com. We acknowledge within 2 business days and respond substantively within 15.