Live demo
Watch it resolve.
Two scenarios — EN→FR-CA plumbing emergency in Montréal, EN→ES storm-leak roofing in Tampa. Same agent, both answer in the caller's language.
Inbound call to a plumbing business — caller switches mid-sentence to French. Kolekt follows.
LIVE · INBOUND
00:42
+1 (514) 555-0118
Detected languageFR-CA ↻ EN→FR-CA at 0:18
Voice latency412ms
Calendar lookupGoogle · Default Location
K
Bonjour, Plomberie Lavoie, Kolekt à l'appareil. Comment puis-je vous aider?
FR-CA · 0:00
C
Hi — sorry, I have a leak under my kitchen sink. C'est urgent.
EN→FR · 0:08
K
Pas de problème, je continue en français. Pouvez-vous me donner votre adresse?
FR-CA · 0:18
C
4218 rue Saint-Denis, H2J 2K8.
FR-CA · 0:26
K
Marc peut être chez vous aujourd'hui à 14h. Confirmez?
FR-CA · 0:34
ServiceLeak under sink
Address4218 rue Saint-Denis
Urgency● HIGH
Booked✓ Today 14:00 · Marc
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