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Field service

ServiceTitan

Job booking, dispatch board sync, ServiceTitan price book lookup during quote calls.

What syncs

  • Inbound + outbound call events
  • Caller identity (name, number, language)
  • Extracted intent fields
  • Booking confirmations
  • Call recordings + transcripts

Setup time

~12 min

OAuth → field mapping → test call. Most beta partners are live in under 15 minutes.

Step-by-step

  1. In Kolekt, go to Settings → Integrations → ServiceTitan.
  2. Click Connect. You'll be redirected to ServiceTitan OAuth.
  3. Approve the requested scopes (read calendar, write contacts).
  4. Map Kolekt extraction fields to ServiceTitan properties.
  5. Run the included test call. Verify the record landed in ServiceTitan.
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ServiceTitan — Kolekt