Anonymized scenario · composited from Kolekt beta telemetry.
General contracting · Ottawa, ON
An 8-person general contractor in Ottawa doing kitchen/bath renovations.
8 crewEN
Before Kolekt
calls70/wk
missed28%
qualified rate40%
After Kolekt
calls70/wk
missed5%
qualified rate78%
"Tire-kickers are filtered before they reach me. I only call back qualified leads with a budget and timeline."— Owner
The rollout
What the first 90 days looked like.
Week 1
Qualifying questions tuned: budget tier, timeline, scope, decision-maker.
Month 1
Of 280 calls: 98 disqualified (under-budget), 218 routed; estimator load down 40%.
Month 3
1.9× close rate on qualified leads.
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