An 8-person general contractor in Ottawa doing kitchen/bath renovations.

8 crewEN

Before Kolekt

calls70/wk

missed28%

qualified rate40%

After Kolekt

calls70/wk

missed5%

qualified rate78%

"Tire-kickers are filtered before they reach me. I only call back qualified leads with a budget and timeline."
— Owner

The rollout

What the first 90 days looked like.

Week 1

Qualifying questions tuned: budget tier, timeline, scope, decision-maker.

Month 1

Of 280 calls: 98 disqualified (under-budget), 218 routed; estimator load down 40%.

Month 3

1.9× close rate on qualified leads.

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