Anonymized scenario · composited from Kolekt beta telemetry.
Booking-first services · San Antonio, TX
A 6-tech appliance repair shop in San Antonio with EN + ES customer base.
6 techs · EN+ESENES
Before Kolekt
calls140/wk
missed36%
es share54%
After Kolekt
calls140/wk
missed4%
es share54%
"Customers don't apologize for speaking Spanish anymore — they just talk."— Owner
The rollout
What the first 90 days looked like.
Week 1
US Latino Spanish voice, Housecall Pro calendar, parts-availability lookup.
Month 1
76 ES-first bookings — previously routed to voicemail or lost.
Month 3
1.3× weekly bookings on the same crew size.
Private beta · spots open
Be one of our first 25 design partners.
Free for 90 days. Direct line to the founders. Help shape the platform.